Pictured:The team at Pola Practice are behind our culturally responsive intake and training pilot. (Image: Leigh Henningham)
In this section you will find four in-depth stories from 2023–24. They highlight how – in the midst of significant reform to the primary care sector – we aim to live our values of equity, respect, collaboration and innovation in everything we do.
We've taken a close look at:
how we're making space for advocacy while achieving good governance
the people behind the data that drives our service planning and design
what culturally responsive intake and care looks like
how we're working with headspace providers to increase access for young people from all walks of life.
There are hundreds more stories to be told. You'll find links to some of them in other sections of this report.
Stories in this section
Answering the call
NWMPHN is a registered charity, and receives funding from the Commonwealth and Victorian governments. In a highly regulated environment, we must also make space to use our voice.
Like the practice of medicine itself, NWMPHN’s approach to health care co-design and commissioning rests firmly on evidence. Finding that evidence, however, is not a simple process.
Culturally responsive care must start when a person first reaches out for support. So, we're working with an Ascot Vale psychology practice to trial an innovative intake and training model.
headspace has been trusted across Australia since 2006. All headspace services provide core supports for young people, but, just as importantly, not all services are the same.
We acknowledge the people of the Kulin nations as the Traditional Custodians of the land on which our work in the community takes place. We pay our respects to their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and carers.
