Connecting the dots

Dealing with personal ill health is challenging enough without also having to navigate a disconnected health system. 

NWMPHN knows that communication and links between service providers can sometimes be tenuous. This raises the risks of patients missing out on supports that can make their lives easier, and service providers not receiving important updates on people they are treating.

To mitigate this, we work hard to build better communication pathways across the whole health system. This includes striving to ensure hospitals and general practices can easily share information, and that patient advice is available in multiple languages.

Sometimes, too, our work focuses on breaking down silos. We look to foster a team approach to patient care, helping providers from different fields to work together. 

We help link general practices with broader local services, so patients can more easily find help for other issues that impact health, such as family violence, mental ill health, or substance use.

We also fund supports for vulnerable community members who need help navigating critical government assistance platforms, such as My Aged Care and the NDIS.