Business as (un)usual

In health care, to say that a problem has been solved or a service gap filled is to misunderstand the nature of the issue.

At NWMPHN we understand that communities, and the health care responses needed to best support them, are never static. Factors including the built environment, population, transport options, legislation, market forces and the economy are in states of constant flux. Sometimes things change slowly; sometimes very fast indeed.

All of this means that no program, no commissioned activity, however well designed and efficiently delivered, remains fit for purpose in perpetuity.

And that’s why we regularly review and evaluate everything that we design, and everything that we deliver. With our partners, we monitor and test the real-world conditions in which we operate. When we find something no longer works as well as it once did, we collaborate to remodel it, or codesign something to replace it.

Because in health care, even if something ain’t broken, it might still need to be fixed.